Privacy Policy - Your Privacy Matters to Us

1. Introduction

Squadkin Technologies Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform and services.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (billing address, payment method details)
• Profile information (company name, preferences)
• Communication data (support requests, feedback)

2.2 Content Data

We process content you input into our Service, including:

• Product information for description generation
• Text content for humanization and analysis
• Files uploaded for batch processing
• Generated content and outputs

2.3 Usage Information

We automatically collect certain information about your use of our Service:

• Log data (IP address, browser type, access times)
• Device information (operating system, device identifiers)
• Usage patterns and feature interactions
• Performance and error data

2.4 Device Fingerprinting and Guest Tracking

For guest users and abuse prevention, we collect additional technical information:

• Browser Fingerprinting: Canvas, WebGL, audio context, and other browser characteristics
• Device Characteristics: Screen resolution, timezone, language, installed fonts
• Session Tracking: Unique session identifiers stored in localStorage and cookies
• Usage Analytics: Token consumption, tool usage patterns, and daily limits
• Abuse Detection: IP address patterns and multiple account detection

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our Service
• Process your requests and transactions
• Generate AI-powered content based on your inputs
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication services
• Analytics and monitoring tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

• Account information: Until you delete your account
• Content data: As needed for service provision and legal compliance
• Usage data: Typically 2-3 years for analytics and improvement
• Payment information: As required by law and payment processors

You may request deletion of your personal information at any time by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic service functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification under recognized privacy frameworks

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our Service

Your continued use of our Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: